Bogus radiator products leave homeowners cold and out of pocket

2nd July 2020
The Manufacturers Association of Radiators and Convectors (MARC), estimates that a large percentage of radiator product models on offer in the UK may not be compliant with the current standards. The situation is most acute in the decorative side of the market where MARC estimates over 40% may not comply. Installing radiators that do not conform could result in a cold, expensive and inefficient home.
  • Consumer guide: Buying the right radiator for your home drop

Launching today, 2nd July 2020, the ‘You are What You Heat’ campaign aims to raise awareness of the need to have quality, *CE marked radiators, in order for your heating systems and home to be fit and healthy.

Isaac Occhipinti, Head of External Affairs, MARC said:

“MARC is committed to product satisfaction and consumer assurance. Members have pledged to raise standards and compliance.”

“MARC wants to protect consumers and ensure industry wide compliance with the Construction Products Regulations, which applies to all products sold into the industry, including those purchased online.”

“For us, that means working across the whole industry to ensure that all companies comply with the regulations and that their marketing materials and product performance data are correct. Inflated heat outputs on product packaging defraud consumers. False claims leave consumers cold, out of pocket, and with a bitter taste which reflects badly throughout the industry.”

“It’s not just the consumer who is affected. The environmental effects are considerable. Poor quality radiators simply don't last long, and lead to bigger carbon costs as they need replacing more often. In addition, a radiator that has overstated its heat output will lead to a boiler that can't condense properly. It will, therefore, burn more fossil fuels and cause higher amounts of carbon to be released into the atmosphere.”

“Unfortunately, many consumers are not aware of what they need to be looking for when purchasing a radiator. Which is why we have produced a Consumer guide to Buying the right Radiator’. One guaranteed way that consumers can have product assurance is to look out for MARC membership! All members of MARC must provide proof of product performance (CE marking), together with test certificates.”

“MARC members are committed to being at the forefront of change. Members are proud of their brand and what it stands for. Our aim is to work with every business involved in the manufacturing and supply chain of radiator and convector products.”

For more information about MARC please visit

Members of MARC are;

  • Castrads
  • DQ Heating
  • Irsap
  • Kudox
  • Purmo Group
  • SBH Radiators
  • Stelrad Radiator Group
  • Terma
  • Towelrads
  • Zehnder Group


You can download the consumer guide to buying the right radiators for your home here.

*CE marking - a certification mark that indicates conformity with health, safety, and environmental protection standards for products sold within the European Economic Area.


Consumer Guide; Buying the right radiator for you home